Frequently Asked Question
What Services Does Oliphant Industries Offer?
Oliphant Industries specializes in HVAC (heating, ventilation, and air conditioning) services and plumbing. Our services include installing, maintaining, and repairing HVAC systems and a wide range of plumbing services for residential and commercial properties.
Are You Licensed and Insured?
Yes, Oliphant Industries is fully licensed and insured for all our services. Our team is comprised of certified professionals committed to upholding the highest standards
of safety and quality.
What Areas Do You Serve in and around Fort McMurray?
We serve the entire Fort McMurray area and its surrounding communities. Please contact us directly to confirm our services are available in your location.
How Can I Request a Service Call?
You can request a service call by contacting us via our website, email, or phone. We are available for both scheduled appointments and emergency services.
What Are Your Hours of Operation?
Our standard hours are from 8:30 AM to 4:30 PM, Monday through Friday. We also offer emergency services 24/7 to ensure you’re covered in case of urgent issues outside of regular business hours.
Do You Offer Any Warranties or Guarantees on Your Work?
Yes, we offer a satisfaction guarantee on all our services and specific warranties on equipment and installation. Details of these warranties can vary, so please inquire during your service appointment for more information.
How Often Should I Have My HVAC System Serviced?
We recommend having your HVAC system professionally serviced at least once a year to ensure it runs efficiently and prolongs its lifespan. Older systems or those in high-use environments might benefit from more frequent checks.
What Can I Do to Maintain My HVAC System Between Services?
Regularly replacing or cleaning air filters, keeping your heating and cooling units free from debris, and ensuring your thermostats function properly are great ways to maintain your system between professional services.
Can You Help Improve the Air Quality in My Home?
Absolutely! We offer several solutions to improve indoor air quality, including air purifiers, humidifiers, and regular maintenance services to clean ducts and vents.
What Payment Methods Do You Accept?
We accept various payment methods, including cash, major credit cards, and checks. We also offer financing options for qualifying customers.